Today is my busy day....busy day ker???
emm.....may be..
but today i just can solve 1 problem for the whole day...
Problem with a system...Baan V System..
A problem that had took almost 2 week to get it solve. It just because the support gave feedback late. After we complaint, they immediate call and login to our system to check the problem.
It solved within 1 hour. Tension giler.....argh...
The problem is actually happened during our users do maintain purchase receipt process. They cannot confirm receipt and pop up a mesage "Purchase Order cannot be written to finance".
We are actually just implemented a customization session which it can upload data from .csv file to purcahse order lines. This session is to simplify our PVD's job and reduce their time to create purcahse orders. As for information 1 purchase order will has at least 50 lines to 120 lines on average.
The solution given by support is so easy....
we just need to upgrade to SP15 and for problem Purchase Orders, we need to change the price of the lines, save it and change to correct price and save it again. We did it to only lines that had this problem.
The reason is because the data is not captured by certain tables which are might be in table tfacp240 and table inbound lines. The root cause of this problem not mentioned by support because they need to study back.
Walau apapun, im feel to release because it is solved. This problem made our system operation stuck and they going to 'mad' because of this problem.
Basically im not from Info Tech background or Computer background. I was from Mechatronics Engineering. And been transferred to IT Dept almost 1 and half year, incharge Baan V
System / Application Section. Before that i just hv knowledge about system transaction, bills of material and routing. I gained this knowledge from OJT given by our MD. I got offer in this company as executive/engineer in Engineering Dept. And because our MD want this company full with engineers and IT Dept needs a person with engineering knowledge to incharge engineering database so i been selected to join IT dept.
and in IT dept, i need to know how the transaction go in the system. how the table relate to each other.
Arghhhh....boleh serabut...
But i take the challenge.....i know i can do...as long as we want to learn..
Learning will never end till we die.
Tomorrow i need to solve another big problem. It is regarding autobackflushing in production order in the Baan V System.